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P.O. Box 8432
La Jolla, CA 92038-8432
phone: (858) 454-0121
e-mail: support@howardsoft.com

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Contents Downloads e-file Alerts Bulletins Manuals 2023 Editions Public Website

e-file Alerts for 2024 Editions of Tax Preparer

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Where to look for e-file problems.


If you have returns that have been rejected, see our supplemental instructions and other tips below, including the 2-letter Country Codes now required by the IRS for all foreign country entries.


Supplemental instructions for IRS e-file

Click on the subject below for more information.

Setup for E-file Output Location

E-file output from Tax Preparer is always stored in a folder named E-FILE that is a subfolder of the folder where you installed Tax Preparer. Since Tax Preparer is installed, by default, in the standard Windows folder for programs, the proper entry for DATA PATH when setting up your transmission sofware is:

  •  For computers running under 64-bit Windows: "C:\Program Files (x86)\HowardSoft Tax Preparer\E-FILE"
  •  For computers running under 32-bit Windows: "C:\Program Files\HowardSoft Tax Preparer\E-FILE"

Most recently-purchased computers are 64-bit computers. However, if you are not sure whether yours is a 64-bit computer or not, you can easily tell by looking at the contents of your main drive with Windows Explorer or File Explorer. If the root directory of your C-drive contains a folder named "C:\Program Files (x86)" in addition to one named "C:\Program Files" then you have a 64-bit computer. But if you see only the folder "C:\Program Files" then you have a 32-bit computer.


IP address

The IRS requires that all e-file providers supply the IP address that identifies the internet provider they use for transmission to a third party (NTS) or the IRS. If your computer has an active internet connection, this is done for you automatically when you generate e-file output. However, if you are either generating e-file output on a computer that has no active internet connection or you using a remote computer, you must determine the IP address of the computer you will use to send the return to our 3rd party transmitter and enter that address for "ERO's IP address (auto if blk)" on screen 8 of Tax Preparer's e-file form. To do this, go to the computer you will be using to transmit and access Current IP Address. The appropriate IP address will appear in boldface to the right of a bold "IP Information:" label. This number must be entered in our software exactly as it appears on the screen. It will consist of four numbers separated by periods. CAUTION: If you neither enter an IP address nor have an internet connection while generating e-file output, you will not be able to generate ELECTRONIC Filing Output!


Beware IRS restrictions on entries for Dependent Relationship

A common reason for a return being rejected by the IRS is that your entries for the relationship of a dependent (at line 6c of Form 1040) do not match the restricted set of entries allowed by the IRS for e-file. The only entries that the IRS will allow for e-file are: FOSTER CHILD, STEPCHILD, GRANDCHILD, GRANDPARENT, PARENT, BROTHER, STEPBROTHER, HALF BROTHER, SISTER, STEPSISTER, HALF SISTER, AUNT, UNCLE, NEPHEW, NIECE, NONE, SON, DAUGHTER, and OTHER. Case doesn't matter, but you must NOT have a leading space in your entry, and such common entries as MOTHER, FATHER, GRANDSON, GRANDDAUGHTER, GRANDMOTHER, and GRANDFATHER are not allowed. ADOPTED is also disallowed; you must enter SON or DAUGHTER instead.


Beware required name Control entries

You can ensure a trouble-free first transmission if you learn and understand the following information about name controls. The IRS requires that special "name controls" be provided for names of taxpayers, dependents, parents, and even businesses. These name controls are 4-character codes derived from the full names they represent, and are used by the IRS in place of the full name in the IRS's own automated software. For most of these entities Tax Preparer generates the name control for you when you just view the relevant form or worksheet. However, there is one important area where the name control is not automatically generated because of the nature of the IRS requirements: name control for business names.

Name control for a business name is a required entry on four of our worksheets:

  •  Employer's name on W-2 Worksheets (accessed at line 7a or 7b of our Form 1040)
  •  Payer's name on W-2G Worksheets (accessed at line 21 of our Form 1040)
  •  Payer's name on 1099-R Worksheets (accessed at line 15a or 16a of our Form 1040)
  •  Care providers name on Care Provider Worksheets for Form 2441

For all these worksheets you must enter valid name controls or your return will be rejected by the IRS. The complex rules for determining the proper entries to make are found in IRS Pub. 1346. However, we have condensed those instructions into a 5-page document Instructions for Entry of Name Controls for Businesses. (CAUTION: You MUST complete the entry on our W-2 Worksheet for "Employer's e-file name control" in accordance with these instructions or else the return will be rejected with IRS Reject Code 0122.)

How to save this document to your desktop. You can place an icon for the document on your screen, so that you can read the document merely by clicking the icon, as follows:

  •  Right-click the highlighted document title, above.
  •  From the subsequent menu, left-click the item "Save Target As."
  •  At the top of the subsequent window, left-click the box labeled "Save in."
  •  Now choose the location "Desktop" then click the "Save" button.

Your desktop should now contain an icon labeled "NameCtrl" or "NameCtrl.pdf." When you click this icon, the document will be displayed on the screen by Adobe Acrobat Reader. (If you don't yet have Adobe Acrobat Reader, which is the same program you need to read our on-screen manuals and IRS publications, go to the public Downloads page of our Public Website to get your FREE PDF Viewer: Adobe Acrobat Reader.)


Beware special entries required for decedent returns

The IRS imposes several special requirements on e-filed decedent returns, and failure to heed them will cause the return to be rejected:

  •  Do NOT enter anything in our Special Handling Indicator. For a paper return you would enter DECEASED and the name of the deceased person in our special line at the top of screen 1 of Form 1040. But for an e-file return you must leave the entry blank because the entry is reserved in e-file for combat-related special handling.
  •  Enter DECD at end of surname of deceased taxpayer(s) unless exception below applies. Unless the exception below applies, you must enter a space then the word DECD at the end of your entry for last name. The software will then automatically format the e-file name (at the bottom of screen 1 of Form 8453) in accordance with IRS rules. CAUTION for California e-file: Before you generate e-file output for Form 540 returns, you must remove the DECD you added here from the translated return.
  •  EXCEPTION: If filing jointly and spouse has the same last name, enter DECD after first name and initial of the deceased person. This case may require some extra effort on your part because first names are automatically shortened when necessary for the combined e-file name to be no longer than 35 characters. Once you enter space DECD at the end of your entry for the appropriate first name, check the resulting combined e-file name at the bottom of Form 8453, screen 1. If DECD does not appear, you will have to abbreviate the rest of the entry until it does. CAUTION for California e-file: Before you generate e-file output for Form 540 returns, you must remove the DECD you added here from the translated return.
  •  Enter date deceased in the standard format for dates. You must enter the date in the standard mo-dy-year format for the appropriate spouse, using only numbers and dashes or slashes.
  •  Indicate surviving spouse if filing jointly. For e-file, the IRS requires that the last return of the deceased taxpayer be filed by the surviving spouse if the return is filed as married filing jointly. The answer to our question Filing as surviving spouse? on the last screen of Form 1040, page 2, must therefore be Yes in order for the return to be accepted by the IRS.
  •  Indicate personal representative if not filing jointly or both spouses are deceased. For e-file, the IRS requires that the last return of the deceased taxpayer(s) be filed by a personal representative unless a joint return with a surviving spouse. The answer to our question Personal representative on the last screen of Form 1040, page 2, must therefore be Yes in order for the return to be accepted by the IRS.
  •  In care of (or other add'l) must have an entry for ALL decedent returns. This is the entry at the top of screen 3 of Form 1040 page 1 for additional addressing information. You must enter here the name of the person responsible for filing the return. For a married taxpayer survived by a spouse, you should generally enter here the surviving spouse's full name. For an unmarried taxpayer (or married but both spouses are deceased), you should generally enter the executor of the estate or the deceased taxpayer's personal representative. (When a Form 1310 exists for the return, an entry appears automatically based on your entries on Form 1310.)
  •  Form 1310 required for some refund returns. This form is used for a 3rd party to claim a refund for a deceased taxpayer. For refund returns, Form 1310 is always required for the tax return of a deceased taxpayer unless the return is a joint return with a surviving spouse or there is a court-appointed or certified personal representative (lines A and B on Form 1310). Conversely, there must NOT be a Form 1310 for the return if line A or line B of Form 1310 applies, but only if line C applies. (Form 1310 is built into the Premium Level only, so you will not be able to e-file a return that requires Form 1310 if you use the Standard Level.)

Because of the above requirements there may be some decedent returns that cannot be e-filed. This is unavoidable and a direct result of overly restrictive IRS specifications for e-file.

CAUTION for California e-file: If you use our California Supplement to e-file a decedent Form 540 return, you must first remove the DECD you entered for the federal return. You must also enter the executor's name and the type of representative on screen 2 of Form 540.


Foreign Country Codes

To be used for all foreign country entries throughout the return. (Countries are alphabetized below, not their codes.)

AF - Afghanistan

AX - Akrotiri

AL - Albania

XA - Alberta

AG - Algeria

AN - Andorra

AO - Angola

AV - Anguilla

AY - Antarctica (not valid for Form 2555)

AC - Antigua & Barbuda

AR - Argentina

AM - Armenia

AA - Aruba

AT - Ashmore & Cartier Islands

AS - Australia

AU - Austria

AJ - Azerbaijan

BF - Bahamas The

BA - Bahrain

FQ - Baker Island

BG - Bangladesh

BB - Barbados

BO - Belarus

BE - Belgium

BH - Belize

BN - Benin

BD - Bermuda

BT - Bhutan

BL - Bolivia

BK - Bosnia and Herzegovina

BC - Botswana

BV - Bouvet Island

BR - Brazil

XB - British Columbia

IO - British Indian Ocean Territory

BX - Brunei

BU - Bulgaria

UV - Burkina Faso

BM - Burma

BY - Burundi

CB - Cambodia

CM - Cameroon

CA - Canada

CV - Cape Verde

CJ - Cayman Islands

CT - Central African Republic

CD - Chad

CI - Chile

CH - China

KT - Christmas Islands

IP - Clipperton Islands

CK - Cocos (Keeling Islands)

CO - Colombia

CN - Comoros

CF - Congo (Brazzaville)

CG - Congo (Kinshasa)

CW - Cooks Islands

CR - Coral Sea Islands

CS - Costa Rica

IV - Cote d’Ivoire

HR - Croatia

CU - Cuba

CY - Cyprus

EZ - Czech Republic

DA - Denmark

DX - Dhekelia

DJ - Djibouti

DO - Dominica

DR - Dominican Republic

TT - Dem Rep of Timor-Leste

EC - Ecuador

EG - Egypt

ES - El Salvador

EK - Equatorial Guinea

ER - Eritrea

EN - Estonia

ET - Ethiopia

FK - Falkland Islands (Islas Malvinas)

FO - Faroe Islands

FJ - Fiji

FI - Finland

FR - France

FP - French Polynesia

FS - French Southern & Antarctic Lands

GB - Gabon

GA - Gambia The

GG - Georgia

GM - Germany

GH - Ghana

GI - Gibraltar

GR - Greece

GL - Greenland

GJ - Grenada

GT - Guatemala

GK - Guernsey

GV - Guinea

PU - Guinea-Bissau

GY - Guyana

HA - Haiti

HM - Heard Island & McDonald Islands

BK - Herzegovina and Bosnia

VT - Holy See

HO - Honduras

HK - Hong Kong

HQ - Howland Island

HU - Hungary

IC - Iceland

IN - India

ID - Indonesia

IR - Iran

IZ - Iraq

EI - Ireland

IS - Israel

IT - Italy

JM - Jamaica

JN - Jan Mayen

JA - Japan

DQ - Jarvis Island

JE - Jersey

JQ - Johnston Atoll

JO - Jordan

KZ - Kazakhstan

KE - Kenya

KQ - Kingman Reef

KR - Kiribati

KN - Korea, North

KS - Korea, South

KU - Kuwait

KG - Kyrgyzstan

KV - Kosovo

LA - Laos

LG - Latvia

LE - Lebanon

LT - Lesotho

LI - Liberia

LY - Libya

LS - Liechtenstein

LH - Lithuania

LU - Luxembourg

MC - Macau

MK - Macedonia

MA - Madagascar

MI - Malawi

MY - Malaysia

MV - Maldives

ML - Mali

MT - Malta

IM - Man, Isle of

XM - Manitobe

MR - Mauritania

MP - Mauritius

MF - Mayotte

MX - Mexico

FM - Micronesia, Federated States of

MQ - Midway Islands

MD - Moldova

MN - Monaco

MG - Mongolia

MJ - Montenegro

MH - Montserrat

MO - Morocco

MZ - Mozambique

WA - Namibia

NR - Nauru

NP - Nepal

NL - Netherlands

NT - Netherlands Antilles

XN - New Brunswick

XL - Newfoundland and Labrador

NC - New Caledonia

NZ - New Zealand

NU - Nicaragua

NG - Niger

NI - Nigeria

NE - Niue

NF - Norfolk Island

XT - Norhwest Territories

XS - Nova Scotia

XV - Nunavut

NO - Norway

MU - Oman

XO - Ontario

PK - Pakistan

PS - Palau

LQ - Palmyra Atoll

PM - Panama

PP - Papua New Guinea

PF - Paracel Islands

PA - Paraguay

PE - Peru

RP - Philippines

PC - Pitcairn Islands

PL - Poland

PO - Portugal

XP - Prince Edward Island

QA - Qatar

XQ - Quebec

RO - Romania

RS - Russia

RW - Rwanda

TB - Saint Barthelemy

SH - Saint Helena

SC - Saint Kitts & Nevis

ST - Saint Lucia

RN - Saint Martin

SB - Saint Pierre & Miquelon

WS - Samoa

SM - San Marino

TP - Sao Tome and Principe

XW - Saskatchewan

SA - Saudi Arabia

SG - Senegal

RI - Serbia

SE - Seychelles

SL - Sierra Leone

SN - Singapore

LO - Slovakia

SI - Slovenia

BP - Solomon Islands

SO - Somalia

SF - South Africa

SX - South Georgia & The South Sandwich Islands

SP - Spain

PG - Spratly Islands

CE - Sri Lanka

VC - St Vincent & Grenadines

SU - Sudan

NS - Suriname

SV - Svalbard

WZ - Swaziland

SW - Sweden

SZ - Switzerland

SY - Syria

TW - Taiwan

TI - Tajikistan

TZ - Tanzania

TH - Thailand

TO - Togo

TL - Tokelau 340

TN - Tonga

TD - Trinidad & Tobago

TS - Tunisia

TU - Turkey

TX - Turkmenistan

TK - Turks and Caicos Islands

TV - Tuvalu

UG - Uganda

UP - Ukraine

AE - United Arab Emirates

UK - United Kingdom

UY - Uruguay

UZ - Uzbekistan

NH - Vanuatu

VE - Venezuela

VM - Vietnam

VI - Virgin Islands, British

WQ - Wake Island

WF - Wallis & Futuna

WI - Western Sahara

YM - Yemen

ZA - Zambia

ZI - Zimbabwe

OC - Other Countries